Vibe Board S1 Pro 75" 4K Interactive Touchscreen – Windows 11 Pro – Intel i7

Description

Vibe Board S1 Pro 75”: Enterprise-Grade 75-Inch Interactive Whiteboard

Transform large conference rooms, executive boardrooms, and collaborative spaces with the Vibe Board S1 Pro 75”, a professional-grade interactive smart whiteboard running genuine Windows 11 Pro. Designed for teams of 15–25 participants, it combines 4K 75-inch touchscreen visibility, 20-point multi-touch, Intel Core i7 workstation performance, and a premium audio system for seamless, enterprise-ready collaboration.

Enterprise Performance & Windows 11 Pro Compatibility

Unlike Android-based alternatives, the S1 Pro 75” runs full Windows 11 Pro with native Microsoft 365, Teams, and enterprise applications, eliminating compatibility issues for PowerPoint, Excel macros, AutoCAD, SAP, Adobe Creative Cloud, and proprietary software. Features include:

• Dual-processor architecture: Intel Core i7 + ARM processor for natural pen and touch responsiveness while running Windows apps without lag.

• Full Teams integration: Access breakout rooms, live transcription, recording, Together Mode, and all desktop features.

• Active Directory & SSO support: Seamless Azure AD or Okta integration for enterprise identity and security management.

• TPM 2.0 security & BitLocker: Enterprise-grade data protection for sensitive information.

Immersive Collaboration & Large-Format Display

The 75-inch 4K UHD display ensures all participants see crystal-clear visuals, charts, and annotations from anywhere in the room. Key features:

• 20-point infrared touch with sub-5ms response and ±1mm accuracy for simultaneous multi-user interaction.

• Professional audio: Dual 15W speakers + 20W subwoofer deliver room-filling sound for up to 25 participants.

• Infinite canvas & persistent workspaces: Expandable digital workspace accessible remotely for hybrid teams.

• Versatile connectivity: WiFi 6E, Bluetooth 5.3, multiple USB-C ports, HDMI 2.0 input, and wireless screen mirroring.

• Optional 4K conference camera: AI-powered auto-framing, wide field-of-view, and professional-grade microphones for hybrid meetings.

Deployment options: Wall-mount (included) or optional mobile stand for flexible placement. Includes two passive styluses, power cable, and quick-start guide for immediate deployment.

Industries & Use Cases: Executive suites, corporate collaboration, finance, healthcare, legal, education, architecture & engineering, government & defense.

Specifications

General Information

• Brand: Vibe
• Model: Board 75" with Windows 11 Pro
• Product Type: Smart Interactive Whiteboard with Native Windows
• Screen Size: 75" Diagonal
• Resolution: 4K (3840 x 2160 @ 60Hz)
• Operating System: Windows 11 Pro (Native)
• Key Feature: Seamless access to Microsoft 365, Teams, and professional apps
• Platform: True Windows platform on Vibe hardware
• Use Case: All-in-one big space solution for enterprise

Display Panel Specifications

Screen Features:

• Resolution: 3840 x 2160 (4K) @ 60Hz
• Aspect Ratio: 16:9
• Color Depth: 10-bit
• Anti-Glare: Yes (anti-glare coating)
• Pixel Pitch: 0.315mm x 0.315mm
• Contrast Ratio: 5000:1
• Brightness: Typ 350cd/㎡; Min 300cd/㎡
• Response Time: 8.5ms
• Color Gamut: 72% NTSC
• Viewing Angle: 178° (H) / 178° (V)
• Protection Glass: 4mm tempered glass (enhanced for large format)

Dimensions & Weight

Board Dimensions:

• Product Size: 67.7" (W) x 39.9" (H) x 3.4" (D)
• Product Weight: 129.0 lbs (58.5 kg)
• Package Size: 74.8" (W) x 45.5" (H) x 9.8" (D)
• Gross Weight: 173.1 lbs (78.5 kg)

Dual Processor System Architecture

X86 Processor (Primary - Windows 11 Pro):

• CPU: Intel® Core™ i7-1255U Processor
• Cache: 12M Cache
• Frequency: Up to 4.7 GHz
• RAM: 16GB DDR4 3200 MHz
• Storage: 512GB SSD
• Operating System: Windows 11 Pro
• Wireless: Wi-Fi 6E (IEEE 802.11ax/ac/a/b/g/n compatible)
• Bluetooth: Bluetooth® Wireless 5.3 technology

ARM Processor (Secondary):

• CPU: Arm RK3588 Processor
• Architecture: 8-core 64-bit
• Frequency: 2.4 GHz
• RAM: 8GB DDR4
• Storage: 64GB eMMC
• Wireless: Wi-Fi 6 (IEEE 802.11 a/b/g/n/ac/ax compatible)
• Bluetooth: Bluetooth® Wireless 5.2 technology

Touch Technology

Multi-Touch Capabilities:

• Touch Technology: Infrared multi-touch technology
• Touch Points: 20 simultaneous touch points
• Response Time: < 4.5ms
• Refresh Rate: ≥ 220Hz
• Minimum Identifiable Object: 2mm
• Writing Height: 1.5mm
• Pen Gap: 25mm (diameter 3mm)
• Protection: 4mm tempered glass (thicker for large format durability)
• Touch Accuracy: ≤ ± 1mm
• Writing Points: 5 x 2mm

Connectivity & Ports

USB-C Ports:

• ① USB-C: SuperSpeed USB 3.0
• ② USB-C: SuperSpeed USB 3.0 / DisplayPort out
• ③ USB-C: High Speed USB 2.0
• ④ USB-C: DisplayPort in for touchback control

HDMI Port:

• ⑤ HDMI-in: HDMI 2.0

Power Specifications

• Power Source: AC 100-240V, 50-60Hz
• Max Power Consumption: ≤ 315W (higher for larger 75" display)
• Standby Power Consumption: ≤ 0.5W
• Energy Efficiency: Low standby power

Audio System

• Speakers: 2 x 15W + 1 x 20W Subwoofer
• Configuration: 2.1 audio system
• Total Output: 50W total audio power
• Audio Quality: Enhanced sound with dedicated subwoofer for large spaces
• Bass Response: Dedicated 20W subwoofer for full-range audio

Optional 4K Conference Camera

Camera Specifications:

• Image Sensor: Sony CMOS, 8.42MP (4K) 1/2.8 inch
• Sensor Resolution: 3840(H) x 2160(V)
• Frames Per Second: 30 fps
• IR Filter: 400-700nm
• Digital Zoom: x4
• Anti-Flicker Frequency: 50/60 Hz
• Video Format: M-JPEG, 4K@30fps, 1080P@30fps, 720P@30fps
• Interface: USB 2.0 Type-C
• Lens: 2G5P
• Focal Range: ~30cm - 5m (Fixed focus at 1m)
• Field of View:
  • DFOV: 117.1°
  • HFOV: 108.5°
  • VFOV: 74.7°
• Color: Silver
• Dimensions: 40mm x 67mm x 75mm
• Weight: 110g
• Power: 5V-900mA (USB-Powered)

Camera Audio Features:

• Microphones: 6 omni-directional mics
• Sound Pick-up Range: 5m
• Audio Sampling Rate: 48KHz
• Audio Processing:
  • Beamforming technology
  • A.I. Echo-cancellation
  • A.I. Noise reduction

Camera Video Modes:

• Manual Mode: Full manual control
• Auto-Framing Mode: Intelligent subject tracking
• Gallery Mode: Focus up to 4 people simultaneously

Optional Tap Device

Tap Specifications:

• Product Dimensions: 157mm x 63mm x 13mm
• Transmission Distance: 15m
• Touchback Support: Yes (control board remotely)
• Connectivity: Wireless control from anywhere in room

Optional Mobile Stand

Stand Specifications:

• Product Size: 64.0" (W) x 69.6" (H) x 29.9" (D)
• Package Size: 52.0" (W) x 34.3" (H) x 6.7" (D)
• Product Weight: 50.7 lbs
• Included: Installation manual

Wall Mount (Included in Box)

Wall Mount Specifications:

• VESA Mount: 800mm x 400mm (large format)
• Weight Support: At least 155.0 lbs
• Included: Yes (comes with the board)
• Safety Note: Avoid third-party wall mounts for safety reasons
• Compatibility: Vibe-certified mounting system

Windows 11 Pro Features & Benefits

Microsoft Integration:

• Windows 11 Pro: Full native Windows operating system
• Microsoft 365: Seamless access to Office apps (Word, Excel, PowerPoint, Outlook, etc.)
• Microsoft Teams: Native Teams integration for premium video conferencing
• Professional Apps: Run any Windows application (Adobe Creative Suite, AutoCAD, SolidWorks, etc.)
• Enterprise Security: Windows 11 Pro advanced security features
• Domain Join: Active Directory integration for IT management
• Group Policy: Centralized device and user management
• BitLocker: Full disk encryption for data protection
• Windows Defender: Advanced threat protection

Software Capabilities:

• Full Windows Compatibility: Run any Windows software without limitations
• Cloud Services: OneDrive, SharePoint, Azure integration
• Browser: Microsoft Edge, Chrome, Firefox, and other browsers
• Productivity: Native Microsoft Office applications
• Design Tools: Adobe Creative Cloud, Autodesk, CAD software
• Development: Visual Studio, development environments
• Business Apps: ERP, CRM, and custom enterprise applications
• Collaboration: Teams, Zoom, Webex native applications

Features & Benefits

• 75" Ultra-Large Display: Ideal for large conference rooms and boardrooms
• True Windows Platform: Full Windows 11 Pro, not emulation or limited version
• Microsoft 365 Integration: Seamless Office and cloud services access
• Teams Optimized: Native Teams for superior large-room video conferencing
• Professional Apps: Run industry-standard Windows applications
• 4K Ultra HD Display: Crystal-clear 3840 x 2160 resolution
• 20-Point Multi-Touch: Collaborative interaction for multiple users
• Dual Processor System: Intel i7 + ARM for optimal performance
• Enhanced Audio: 50W 2.1 system (2x15W + 20W subwoofer) for large spaces
• Enterprise Ready: Domain join, Group Policy, BitLocker
• 4K Camera Option: Professional-grade video conferencing (optional)
• AI Audio Processing: Echo cancellation and noise reduction
• Auto-Framing: Intelligent camera tracking for meetings
• Wireless Freedom: Wi-Fi 6/6E and Bluetooth 5.2/5.3
• Wall Mount Included: Professional mounting hardware in box
• Fast Response: < 4.5ms touch response time
• High Accuracy: ≤ ± 1mm touch accuracy
• 4mm Tempered Glass: Extra protection for large format
• Remote Control: Optional Tap device for wireless control (15m range)

Use Cases & Applications

Enterprise & Corporate:

• Large conference rooms and boardrooms
• Executive meeting spaces
• Microsoft 365 workspaces
• Teams video conferencing rooms (large format)
• Collaborative workspaces
• Hybrid meeting environments
• Corporate training and seminar rooms
• Town hall and all-hands meetings

Professional Applications:

• AutoCAD and engineering design (large canvas)
• Adobe Creative Suite workflows
• SolidWorks and 3D modeling
• Financial modeling and analysis
• Data visualization and analytics
• Software development environments
• Architectural presentations
• Custom business applications

Industry-Specific:

• Architecture and design firms (large-scale presentations)
• Engineering and manufacturing
• Financial services (trading floors, analysis rooms)
• Healthcare (HIPAA-compliant large consultation rooms)
• Legal and professional services
• Education with Windows-based curriculum
• Government and defense (secure environments)
• Real estate (property presentations)

System Performance

Processing Power:

• X86 Platform: Intel Core i7-1255U (up to 4.7 GHz)
• ARM Platform: RK3588 8-core (2.4 GHz)
• Memory: 16GB DDR4 3200MHz (X86) + 8GB DDR4 (ARM)
• Storage: 512GB SSD (X86) + 64GB eMMC (ARM)
• Graphics: Intel integrated graphics optimized for 75" 4K display
• Windows Performance: Optimized for professional applications and large display

Display Quality

• Resolution: 4K UHD (3840 x 2160 @ 60Hz)
• Screen Size: 75" diagonal for maximum visibility in large rooms
• Color Accuracy: 10-bit color depth, 72% NTSC
• Brightness: Up to 350cd/㎡ for clear visibility
• Contrast: 5000:1 for vibrant images
• Viewing Angles: 178° horizontal and vertical
• Response Time: 8.5ms for smooth motion
• Anti-Glare: Professional coating for reduced reflections
• Protection: 4mm tempered glass for durability

Touch Performance

• Multi-User Support: 20 simultaneous touch points across 75" surface
• Precision: ± 1mm touch accuracy
• Speed: < 4.5ms response time
• Smoothness: ≥ 220Hz refresh rate
• Technology: Advanced infrared touch sensing
• Large Surface: Consistent performance across entire 75" display
• Writing Experience: 1.5mm writing height, 5x2mm writing points
• Pen Support: 25mm pen gap for stylus use

Audio Performance

• 2.1 Speaker System: 2 x 15W front speakers + 1 x 20W subwoofer
• Total Power: 50W total audio output
• Room Coverage: Optimized for large conference spaces
• Bass Response: Dedicated subwoofer for full-range audio
• Video Conferencing: Clear audio for remote participants in large rooms
• Presentation Quality: Professional sound for large audiences

Wireless Capabilities

• Wi-Fi 6E (X86): Latest wireless standard for maximum speed and capacity
• Wi-Fi 6 (ARM): High-speed wireless connectivity
• Bluetooth 5.3 (X86): Enhanced device pairing and range
• Bluetooth 5.2 (ARM): Wireless peripheral support
• Enterprise Wi-Fi: WPA3 and enterprise authentication support
• Range: Enhanced for large room environments

Security Features

Windows 11 Pro Security:

• BitLocker: Full disk encryption
• Windows Hello: Biometric authentication support
• Secure Boot: Firmware-level protection
• Windows Defender: Advanced antivirus and threat protection
• Firewall: Enterprise-grade network protection
• Device Guard: Application control and virtualization-based security
• Credential Guard: Credential theft protection
• Windows Information Protection: Data loss prevention

Enterprise Security:

• Domain Join: Active Directory integration
• Group Policy: Centralized management and compliance
• Azure AD: Cloud identity and access management
• Compliance: HIPAA, SOC 2, GDPR ready
• Update Management: Windows Update for Business
• Endpoint Protection: Integration with enterprise security solutions

Comparison: 75" vs 55" Windows Model

• Screen Size: 75" vs 55" (86% larger viewing area)
• Weight: 129 lbs vs 52 lbs
• Audio: 50W (2.1 system) vs 20W (2.0 system)
• Glass Protection: 4mm vs 3mm tempered glass
• VESA Mount: 800x400mm vs 200x200mm
• Power Consumption: 315W vs 200W
• Wall Mount: Included vs Optional
• Ideal Space: Large conference/boardrooms vs Huddle rooms
• Response Time: 8.5ms vs 6.5ms
• Stand Weight: 50.7 lbs vs 25.4 lbs

What's Included

In the Box:

• Vibe Board 75" with Windows 11 Pro
• Dual processor system (Intel i7 + ARM)
• Wall mount (800mm x 400mm VESA) - INCLUDED
• Power cable
• Passive stylus x 2
• Quick start guide
• Welcome card
• 1-year hardware warranty

Optional Add-Ons (Sold Separately):

• 4K Conference Camera with AI (Sony sensor, 6 omni-directional mics)
• Tap wireless control device (15m range)
• Mobile stand (rolling cart for portability)

Assembly & Installation

• Assembly Required: Professional installation recommended
• Mounting: VESA wall mount included (800mm x 400mm)
• Tools Required: Power tools recommended for wall mounting
• Recommended Setup Time: 1-2 hours (with professional help)
• Professional Installation: Strongly recommended due to size (129 lbs) and weight
• Team Required: 2-3 people for safe handling and installation
• Windows Setup: Guided Windows 11 Pro setup and domain join process
• Safety Note: Use only included wall mount; avoid third-party mounts

Ideal For

• Large organizations using Microsoft 365 ecosystem
• Enterprise conference rooms and boardrooms
• Teams-first collaborative environments (10+ people)
• Businesses requiring Windows-native applications
• IT departments needing domain-joined devices in large spaces
• Industries with compliance requirements
• Professional services (architecture, engineering, design)
• Executive suites and C-suite meeting rooms
• Hybrid work environments with large teams
• Corporate headquarters and regional offices
• Training centers and large seminar rooms
• Organizations migrating from projectors to interactive displays
• Companies seeking premium all-in-one Windows collaboration solutions for big spaces

Enterprise Advantages

• Native Windows 11 Pro: Full OS, not limited Android/Chrome OS
• Microsoft Ecosystem: Seamless 365, Teams, Azure integration
• IT Management: Domain join, Group Policy, centralized control
• Security Compliance: BitLocker, Defender, enterprise-grade protection
• Application Support: Run any Windows software without limitation
• Large Format: 75" ideal for boardrooms and large conference spaces
• Premium Audio: 50W 2.1 system for clear sound in large rooms
• Wall Mount Included: Complete installation solution in box
• Professional Quality: Enterprise-grade hardware and software
• Scalable: Deploy across organization with IT management tools

Guarantee

LIMITED WARRANTY CERTIFICATION FOR VIBE S1 PRO 75" BOARD

Thank you for purchasing Vibe S1 Pro 75" Interactive Touchscreen Smart Whiteboard.

The warranties provided by Vibe Inc. (Vibe) in this Limited Hardware Warranty apply only to Hardware Products you purchase for your use, and not for resale. The term "Hardware Product" means a computing device with a specific function and limited configuration ability. The Hardware Product is sold by Vibe for the purpose of executing the specific Vibe Software supplied with it. NOTHING IN THIS STATEMENT OF LIMITED WARRANTY AFFECTS ANY STATUTORY RIGHTS OF CONSUMERS THAT CANNOT BE WAIVED OR LIMITED BY CONTRACT.

WARRANTY COVERAGE - 12 Months

Vibe warrants that the hardware components of its Hardware Product shall be free from material defects in design, materials, and workmanship and will function, under normal use and circumstances, in accordance with the documentation provided, for a period of twelve (12) months from the date of activation of the hardware product. If the Hardware product has not been activated within 60 days of purchase, the warranty will be valid for fifteen (15) months from the date of Vibe's shipment of the Hardware product ("Warranty Period").

After the Warranty Period, certain return material authorization ("RMA") services, as provided by Vibe (which are not covered under this warranty), are available for all Hardware Products pursuant to a purchased and active Vibe support agreement.

Your sole and exclusive remedy, and Vibe's sole and exclusive liability for defective hardware components, shall be that Vibe, subject to the terms and conditions of this section, and solely upon confirmation of a defect or failure of a hardware component to perform as warranted, shall at its sole option, either repair or replace the nonconforming hardware component or return of the price paid for the Hardware Product. All replacement parts furnished to you under this warranty shall be refurbished and equivalent to new, and shall be warranted as new for the remainder of the original warranty period. If a hardware failure occurs in the first 30 days from the product's software activation, Vibe will replace it with new part or full unit as may be needed. All defective parts, which have been replaced, shall become the property of Vibe. All defective parts that have been repaired shall remain Your property. This warranty gives You specific legal rights. You may have other rights that vary from state to state.

EXCLUSIONS FROM WARRANTY

The foregoing warranties and remedies shall be void as to any Hardware Products damaged or rendered unserviceable by one or more of the following:

1. Improper or inadequate maintenance by anyone other than Vibe or Vibe's authorized dealers.
2. Software or interfacing supplied by anyone other than Vibe.
3. Modifications, alterations or additions to the Hardware Products by personnel not certified by Vibe or Vibe's authorized dealers to perform such acts, or other unauthorized repair, installation or opening or other causes beyond Vibe's control.
4. Unreasonable refusal to agree with engineering change notice programs.
5. Negligence by any person other than Vibe or Vibe's authorized dealers.
6. Misuse, abuse, accident, electrical irregularity, theft, vandalism, fire, water or other peril.
7. Damage caused by containment and/or operation outside the environmental specifications for the Hardware Products.
8. Alteration or connection of the Hardware Products to other systems, equipment or devices (other than those specifically approved by Vibe) without the prior approval of Vibe.
9. Any use that is inconsistent with the user manual supplied with the Hardware Product.

The warranty period is not extended if Vibe repairs or replaces a warranted product or any parts. Vibe may change the availability of limited hardware warranties, at its discretion, but any changes will not be retroactive.

HARDWARE RETURN PROCEDURES

If a Hardware Product or one of its component parts does not function as warranted during the warranty period, and such nonconformance can be verified by Vibe, Vibe, at its election, will provide either return and replacement service or replacement with a refurbished part/unit for the Hardware Product under the type of warranty service Vibe designates for that Hardware Product. A defective Hardware Product or one of its component parts may only be returned to Vibe upon Vibe's prior written approval. Any such approval shall reference an RMA number issued by an authorized Vibe service representative. To request an RMA number, you or your local Vibe Certified Solution Provider ("CCSP/CSP/ACSP") must contact Vibe's Technical Assistance Center ("TAC") and open a Service Request via OFFICE LIVING STORE. You should always register the Hardware Product in your Vibe User Center account. If you do not register the Hardware Product with Vibe, you may be required to present proof of purchase as evidence of your entitlement to warranty service. The Hardware Product's identification number will be required for all RMA cases.

Transportation costs, if any, incurred in connection with the return of a defective Hardware Product to Vibe shall be borne by You. Any transportation costs incurred in connection with the redelivery of a repaired or replacement item to You by Vibe shall be borne by Vibe; provided, however, that if Vibe determines, in its sole discretion, that the allegedly defective item is not covered by the terms and conditions of the warranty or that a warranty claim is made after the warranty period, the cost of the repair by Vibe, including all shipping expenses, shall be reimbursed by You.

HARDWARE REPLACEMENT PROCEDURES

Vibe will attempt to diagnose and resolve your problem over the phone or web. Upon determination of the hardware issue is related to a malfunction of one of the Hardware Product components, an RMA process will be initiated by Vibe's TAC. Vibe's TAC will either issue a replacement of the faulty part (like Power Supply, TV set, etc.) or a full Unit Replacement.

For Warranty Replacement service, it is required that you deliver the faulty unit to a location Vibe designates and provide courier name and tracking number to Vibe's TAC. After the Faulty unit is returned to Vibe, Vibe will use commercially reasonable efforts to ship the replacement hardware within seven (7) business days. Actual delivery times may vary depending on Your location. Vibe's TAC will send the required hardware to the Hardware Product's physical location, as it appears in your User Center and as verified with You when opening the Support Service Request.

ADDITIONAL RESPONSIBILITIES

You agree:

1. Before Vibe or Office Living Store exchanges a Hardware Product or part, to remove all features, parts, options, alterations, data and attachments not under warranty service and ensure that the Hardware Product is free of any legal obligations or restrictions that prevent its exchange.
2. To obtain authorization from the owner to have Vibe or Office Living Store service a Hardware Product that you do not own.
3. Where applicable, before service is provided:
   • Follow the service request procedures that Vibe or Office Living Store provides;
   • Backup and secure all programs and data in the Hardware Product;
   • Inform Office Living Store of changes in the Hardware Product physical location.
4. To provide Vibe or Office Living Store with sufficient and safe access to your facilities to permit Vibe to fulfill its obligations.
5. To ship back the faulty Hardware Product (or replaceable unit) suitably packaged according to the guidelines as Vibe specified in the letter shipped with the RMA, to the Vibe designated location.
6. You shall ship the faulty Hardware Product once TAC approves the RMA and provide the courier name and tracking number to TAC before Vibe processes the RMA.
7. If you are a customer who has purchased the support plan with Vibe covering Advanced Replacement Service, You will ship the faulty Hardware Product within five (5) business days of the arrival of the RMA, or pay the standard Vibe list price of replacement Hardware Product.
8. To securely erase from any Hardware Product you return to Vibe for any reason all programs and data not provided by Vibe with the Hardware Product. You acknowledge that in order to perform its responsibilities under this Limited Hardware Warranty, Vibe may ship all or part of the Hardware Product or its software to third party locations around the world, and you authorize Vibe to do so.

HOW TO FILE A CLAIM

Report any defects or damages promptly to Office Living Store from whom the product was purchased with your dated proof of purchase. If repair is covered under the warranty, we'll arrange to have it resolved.

To submit a claim, please provide the following information:

• Copy of original sales slip or order number
• Photo of the manufacturing tag of the product
• Photos of the product from multiple angles
• If necessary, up-close photos of the problem area(s) that help to explain the issue(s)
• Detailed description of the issue

This information can be submitted via email to: support@officelivingstore.com

SHIPPING & HANDLING

Applicable Areas

The Vibe Store exclusively sells and ships items within the United States and some areas in Canada.

Shipping Costs

For orders shipped to 48 contiguous United States, Standard Factory Shipping is complimentary for orders equal to or over $150.

For Alaska, Hawaii, and Puerto Rico, shipping costs apply. Please contact support@officelivingstore.com for individual quotes.

Shipping Methods

Our standard free shipping method is ground service (parcel) and curbside delivery with liftgate (truck / LTL). This means drivers are not allowed to bring packages beyond the curbside due to liability/insurance issues. Please note that our shipping services cannot deliver to P.O. Box addresses.

For orders with 75" boards, or 55" boards with stands (quantities over 4), paid shipping options are available. You can select these options on the checkout page:

• ROOM OF CHOICE DELIVERY (Carried To Any Room Of Your Choice. Up to 2-floor maximum on stairway)
• INSIDE DELIVERY (First-Floor Lobby Drop-Off)
• WHITE GLOVE DELIVERY (Carried To Any Floor/Room Of Your Choice. Using a pallet jack)
• WHITE GLOVE ENHANCED (Two-Person Room Delivery Via Stairs. With full handling care)

For specialized paid deliveries, you may need to contact our support team to schedule before checkout. Tracking details will be emailed when your order ships. Please provide a valid phone number, as carriers will call 24-48 hours before arrival to schedule a delivery appointment. Exact timing depends on carrier availability.

The shipping carriers we collaborate with include:

• Parcel: FedEx Ground / UPS Ground
• Truck / LTL: Pilot / Maersk, ABF Freight, R&L Freight, Daylight Transport, Estes Express, or Saia

For customized shipping needs or other questions, please contact support@officelivingstore.com.

Lead Time

Once your order is placed, you will receive an order confirmation email. It will take 2-3 business days for your order to process. For orders placed during holidays, the processing times may differ.

You will receive the shipping confirmation email once the orders are ready to ship. Please note that when purchasing multiple items in one order, they may be dispatched separately, and you will receive individual shipping confirmation emails for the products ship.

How to Track

Track your order on our order tracking page or through the shipping confirmation email, which includes a tracking number and link.

For urgent order updates, please contact support@officelivingstore.com.

NEED ASSISTANCE WITH SHIPMENT

Update Your Shipping Information

Before finalizing your order, please carefully review all details, including name, shipping address, and products, to ensure accuracy and prevent potential issues.

For any amendments to shipping information prior to dispatch, contact us at support@officelivingstore.com.

Should you need to modify details while your order is in transit, please also reach out to support@officelivingstore.com. Please note that any re-consignment may incur additional fees and we cannot guarantee that all changes or modifications can be made.

We highly encourage to please review your detailed information so that this will not cause any service or transit delays.

Non-delivery or Shipping Damage

Please contact support@officelivingstore.com for assistance. We will respond within 1 business day.

For any questions regarding our warranty, return and exchange policy, please contact our customer support team at support@officelivingstore.com or call (332) 286-0535.