We accept returns for both defective and non-defective products in accordance with our return policy.
Items must be in new or slightly used condition
Return requests must be submitted within 30 days of delivery
Products must include all original parts, accessories, and packaging (when possible)
Proof of purchase is required
Returns are processed by mail
Customers are responsible for arranging and paying for the return shipping
A 25% restocking fee applies, calculated based on the original product price
We accept exchanges within 30 days of delivery for eligible products.
Exchanges are available for defective or non-defective items
Items must meet the same condition requirements as returns
Exchange shipping costs may apply depending on the reason for exchange
Refunds are issued after inspection and approval of the returned item.
Refunds are processed to the original payment method
Processing time may take up to 15 business days after the returned item is received and verified
If you receive a damaged or defective product:
Report the issue within 30 days of delivery
Provide clear photos or video evidence
We will review the claim and provide replacement, repair, or refund based on eligibility
